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COLD POINT

RESPONSIBLE AIRCONDITIONING

COLD POINT

YOUR FRIENDLY NEIGHBOURHOOD AIRCONDITIONING COMPANY
IN EVERY NEIGHBOURHOOD

COLD POINT

LEADERS IN COMMERCIAL AIRCONDITIONING SOLUTIONS

COLD POINT

LEADERS IN COMMERCIAL AIRCONDITIONING SOLUTIONS

COLD POINT

LEADERS IN AIRCONDITIONING INSTALLATION AND REPAIRS

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FOR THE IDEAL SOLUTIONS FOR YOUR REQUIREMENTS

REACH OUT TO US

COLDPOINT PVT LTD

“33 Years of Expertise”

 

Cold Point began its journey into the HVAC field in Chennai in 1986, and soon built a solid reputation as a pioneer and leader. Our portfolio includes strong international brands and this quality association is reflected in the gamut of services on offer.

We offer total solutions from design to supply and installation & commissioning, warranty and post warranty service, through a 200+ strong team of professionals, consistently setting benchmarks for the rest of the industry to follow.

OUR PRODUCTS

Hi-Wall Split Units

VRV

Cassettes & Ducted Units

Installation

Breakdown Service

AMCs

SOME OF OUR INTERNATIONAL PARTNERS

Daikin

More

Panasonic

More

General

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Our Services

Drivers of Growth
DRIVERS OF GROWTH
Our Directors have over a century of collective experience and expertise in the industry.
Design
CREATING COMFORT
Our design team plans and offers the ideal solution backed by drawings and site visits.
Projects
TAILORING SOLUTIONS
Our commercial team works on the requirement to offer the most attractive terms.
Service
PLACING IT RIGHT
Our projects team of qualified engineers installs and commissions the equipment with promptness, care and accuracy
CSS
THE NERVE CENTRE
Our own call centre receives service calls, allots them and monitors until completion
Call Centre
CENTRAL STATION
Our fully equipped central service centre attends to machines that need to be brought in for major overhauls
Neighbourhood Outreach
NEIGHBOURHOOD OUTREACH
Seven zones, each with offices, dedicated technicians and service stations reach out to their customers without delay
AMCS
CUSTOMER CARE
For post warranty service, out customer care team reaches out to the customer well in advance to ensure seamless continuance of protection for their machines
Quality
THE PERSONAL EXPERIENCE
Our well laid out Solutions Plaza has machines on display to offer you a touch and feel experience.

A comfortable, well-staffed office comprises the administrative departments of accounts, stores and purchase. Each division is headed by a qualified and competent manager and provides real time data and information to keep every function of the company at peak efficiency all the time.

Cold Point has an unbroken and enviable record of being awarded by principals, year after year, for being a topper in sales and in service. This has been made possible through product knowledge and effective communication of the sales force and timely and quality service to customers and the immaculate record keeping of all services rendered.

 
 

Client Testimonials


Periodical service was carried-out by your representative and I was fully satisfied with his work which was done efficiently and without any waste of time.

P.V.Narayanan

By your able GM-Service efforts and your service technician’s sincere technical service, my inverter AC is performing well. Thank you very much for the same.

Dr. Satya Joe Immanuel

Congratulations to Cold Point Team. I registered a complaint with Cold Point on 26.03.2015 to rectify the water leaking problem in my Panasonic Split Air conditioner at my residence in Mylapore. The problem was rectified on the same day itself. The Technicians who ever deputed from Zone-2 to my residence for PMS and to attend to breakdown calls now and then when required are doing good job. I congratulate the customer care executive who registered my complaint & the Technicians from Zone-2 who attended the complaint.

Louis Joseph

Thanks to GM-Service, Coldpoint for providing satisfied service. Good job. Keep it up and continue the same.

Sairam. M

Wish to place on record, the support I have received to fix my Mitsubishi Heavy inverter split AC. The Service head, was very constantly in touch with me and updating me on the status of my complaint. The service technician deputed was very helpful and courteous and was punctual with regard to his arrival. Customer care executive was actively following up and made sure the technicians landed in my place on the promised time. Sometimes, we as a customer only complain when there is bad customer experience and keep silent when service is timely and good. I would therefore, place on record, the support I have received from Cold point in this regard.

Bhaskar

We are happy with the maintenance services provided by your technician and team. Hope this keeps continuing

Meera Ganesh

I would like to extend my heartfelt thanks to the entire team for having taken up my grievances And for rectifying my repair work absolutely free. In fact this has come a long way in instilling confidence in your product. Please keep up your good work.

Mahalakshmi

I wish to share my appreciation for the manner in which this service request was co-ordinated. Firstly, Mr. Sivakumar ensured that a technician was sent to my place within two hours of my call to him. Thank you Sivakumar for being so courteous and sending the technician at such short notice. I would also like to thank Mr. R. Prabhu (Technician) and his assistant Mr. M. Rajkumar for the wonderful service. They first explained the issue with the AC clearly and then started with resolving the problem. They were also very courteous throughout and ensured prompt and satisfactory service. Thanks to both of them. Best wishes to team Cold Point.

Ashwin.S

Thank you for deputing your senior technician team for the condensation problem with my window AC O General make. Bala is very methodical technical man and he has successfully dealt with the issue. The team was prompt on appointment time and have very courteous behavior. Much appreciated.

Lalithkumar Shah